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Experienced Supervisor
Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff.
3 Days
Overview
The Experienced Supervisor course will further develop the essential aspects of the supervisor’s role and increase your ability to work at a higher supervisory level within an organisation. This course builds on existing key skills and knowledge of people management.
Over three days, you will explore how the role of an experienced supervisor is changing and how it relates to your team. You will learn how to find opportunities for growth and create an action plan to improve performance. This supervisor course will also help you understand your own leadership style and how it affects the people you supervise.
Who will benefit
Those who have been frontline managers, supervisors and team leaders for at least two or three years. In particular, people who are seeking to enhance skills in operations management, activity planning and maintaining positive internal and external relationships.
Content
• Changing role of the supervisor
• Setting objectives
• Assessing and scheduling time effectively
• Performance improvement
• Leadership skills for supervisors
• Communication techniques
• Developing high performance teams
• Operational planning.
Learning Outcomes
You will learn to:
- Discern your Key Result Areas (KRA’s) and Key Performance Indicators (KPI’s)
- Utilise time management techniques to get organised
- Identify development opportunities and create an action plan for performance improvement
- Determine your leadership preference
- Discover the art of effective delegation
- Acquire a set of tools to assist in the development and motivation of high performing teams
- Identify communication accelerators
- Use strategies to improve team performance.
What past course attendees say:
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
In life, things go wrong from time to time but it’s how we face those challenges that can make all the difference. On this course you will learn practical, behaviourally based techniques to help you rebound quickly and positively after facing difficulties.
To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.