Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
Half Day
The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.
Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.
Participants should be able to:
Building stronger, more meaningful relationships and understanding with Aboriginal and Torres Strait Islanders is the key outcome of this enlightening course.
In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.
Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.
Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.