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661: Certificate III in Frontline Management (For Ranger Services and the External Workforce)
Program Overview
The Local Government Certificate III in Frontline Management (for Ranger Services and the External Workforce) is a practical, hands-on series of programs designed specifically for grounds, maintenance, ranger services and engineering supervisors within local government.
Completion of this program and assessments leads to a Nationally Recognised Qualification – Certificate III in Frontline Management.
Designed for
For Ranger services and the External Workforce.
Content
Learn practical skills to:
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Improve workplace relationships
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Get better efficiencies through effective planning
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Enhance the team dynamics
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Operate in a safe environment
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Deliver service to internal and external customers.
Learning Outcomes
As a result of attending this program, participants should be able to:
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Plan and organise workflow to make best use of people and resources
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Motivate individuals and the team
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Enhance effective workplace relationships and communicate effectively
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Take a leadership role within their team and on behalf of the organisation
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Ensure a safe working environment
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Deliver excellent customer service to both internal and external customers.
Nationally Recognised
Yes
Residential
No
Competency Standards
| Module |
Intake 1 |
Intake 2 |
Introduction to Supervision
BSBWOR301A Organise personal work priorities and development
BSBFLM303C Contribute to effective workplace relationships |
May 10 |
August 9 |
Building an Effective Team
BSBFLM312B Contribute to team effectiveness |
May 24 |
August 30 |
Operational Planning and Project Management
BSBFLM305C Support operational plan |
May 31 |
September 13 |
Creating a Safe Workplace
BSBCMN311B Maintain workplace safety |
June 21 |
September 20 |
Delivering Great Customer Service
BSBCUS301A Deliver and monitor a service to customers. |
July 5 |
October 4 |
Note: Intakes are not transferrable and fees include cost of progressive assessment.
In conjunction with WALGA.
Miscellaneous Information
Requirements to Receive the Certificate III in Frontline Management:
Attendance at modules listed plus progressive assessment.
Assessment:The Local Government Certificate III in Frontline Management modules will be progressively assessed throughout the program, through modular assignments.
Note: Fee includes the cost of progressive assessment.
Duration
5 Non-Consecutive Days
*AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.
Fees
| Professional Member: | $2,960.00 |
| Affiliate Member: | $3,925.00 |
| Corporate Member: | $2,960.00 |
| Public: | $3,925.00 |
Dates
Sorry, no dates are currently available for this event