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608: Effective People Management
Program Overview
The program is designed to develop the personal insight necessary to lead, manage and interact with their colleagues effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that they can learn to maximise their own potential and that of their staff.
Designed for
Managers, team leaders, project managers and anyone wanting to learn more about effective interpersonal relationships.
Content
• The management process
• Leadership, motivation and assertiveness
• Communicationperception and styles
• Problem solving and conflict resolution
• Induction, training and performance reviews
• Delegation
• Disciplining and counselling employees
• Managing diversity
• Developing teams.
Learning Outcomes
As a result of attending this program, participants should be able to:
• Demonstrate a variety of techniques to strengthen team morale and improve team performance
• Negotiate and manage conflict constructively
• Delegate appropriately including the effective allocation of work and resources
• Assess performance and counsel employees for performance improvement.
Nationally Recognised
Yes
Residential
No
Miscellaneous Information
You may also be interested in the following programs:
Developing High Performance TeamsTeam EffectivenessConflict ResolutionEffective Communication
Duration
3 day
*AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.
Fees
| Professional Member: | $1,095.00 |
| Affiliate Member: | $1,315.00 |
| Corporate Member: | $1,095.00 |
| Public: | $1,315.00 |
Dates